- Mirantis: QA automation/Devops engineer for MKE4Kon January 15, 2026 at 11:39 pm
Headquarters: Barcelona, Spain URL: http://mirantis.com Company DescriptionAbout MirantisMirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy.We serve global leaders including Adobe, PayPal, Liberty Mutual, Splunk, and Volkswagen. Learn more at www.mirantis.com.Job DescriptionMirantis Kubernetes Engine (MKE) 4k is an evolution of the industry-leading enterprise container platform, redesigned with open source k0s Kubernetes at the core and fully composable architecture to deliver the highest levels of security, stability, and performance for your specific use case and deployment requirements.Documentation - https://docs.mirantis.com/mke4k/latest/ Key ResponsibilitiesTesting Strategy & LeadershipContribute to driving the overall QA strategy for Kubernetes and cloud-native environments, aligning quality goals with business objectives and release deadlines.Evaluate and champion best-in-class testing best practices and frameworks for distributed systems.Lead risk analysis and test planning for large-scale, multi-cloud infrastructure and container orchestration. Architecting Test SystemsArchitect test frameworks and infrastructure for validating microservices and infrastructure components in multi-cluster and hybrid-cloud environments.Oversee the design of complex test scenarios simulating production-like workloads, resource scaling, failure injection, and recovery across distributed clusters.Automation & ScalabilitySpearhead the development of scalable and maintainable test automation integrated with CI/CD (Jenkins, GitHub Actions, etc.).Leverage Kubernetes APIs, Helm, and service mesh tools to build comprehensive automation coverage, including system health, failover behavior, and network resilience.Promote test infrastructure-as-code and drive IaC forward on the team making sure the infrastructure code is repeatable, extensible and reliable. Mentorship & Technical InfluenceMentor QA engineers and developers in advanced testing techniques such as: risk-based testing, chaos engineering, performance and load testing etc.Serve as the QA authority in design reviews, production readiness assessments, and incident retrospectives(escaped defects).Collaborate with and devops engineers to refine monitoring, alerting, and debugging strategies for testing automation being run in CI/CD.Quality Advocacy & Continuous ImprovementEstablish quality gates, release readiness metrics, and data driven feedback loops to ensure released software is production quality.Drive initiatives to integrate performance, security, and chaos testing into the development lifecycle.Advocate for a culture of quality across teams and influence architecture decisions with testing in mind.QualificationsEducationBachelor’s or Master’s degree in Computer Science, Engineering, or a related field.Experience10+ years in software testing or quality engineering roles, with 4+ years focused on Kubernetes, cloud-native applications, and distributed systems.Proven leadership experience in building and scaling test strategies in enterprise-grade environments.Technical ProficiencyDeep understanding of Kubernetes internals, cluster lifecycle management, Helm, service meshes (e.g., Istio or Linkerd), and network policies.Strong scripting and automation capabilities (Python, Pytest, Bash, etc.).Familiarity with observability stacks (Prometheus, Grafana, Jaeger), Kubernetes security (RBAC, secrets management), and performance benchmarking tools (e.g., K6).Solid grounding in cloud architecture (AWS, Azure, GCP), infrastructure provisioning, and containerized CI/CD.Moderate to advanced linux knowledge and proficiency is required: Bash scripting and debugging, systemd/logs, networking/firewalling/routing, certificate/PKI management, containers (Docker/containerd), and Kubernetes tooling (kubectl/Helm with OCI registries, GitOps/Flux) to install, test, and troubleshoot multi-cluster environments.Leadership & CollaborationExceptional problem-solving and architectural thinking.Experience influencing cross-functional teams and senior leadership.Excellent verbal and written communication skills for technical and executive-level audiences.Mentorship and coaching of 1 or more junior members on the team especially around testing fundamentals, troubleshooting and automation.Preferred ExtrasContributions to open-source Kubernetes or QA tooling projects.Experience implementing chaos engineering in Kubernetes environments.Certifications such as CKA, CKAD, or AWS Certified DevOps Engineer.Additional InformationWhat does Mirantis offer you? - Work with an established Silicon Valley leader in the cloud infrastructure industry; - Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies; - Be a part of cutting-edge, open-source innovation; - Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued; - Professional development and training; - Attend conferences and working groups; - Company outings, happy hours, hackathons, and tech talks; - Receive a competitive compensation package with a strong benefits plan.It is understood that Mirantis, Inc. may use automated decision-making technology (ADMT) for specific employment-related decisions. Opting out of ADMT use is requested for decisions about evaluation and review connected with the specific employment decision for the position applied for. You also have the right to appeal any decisions made by ADMT by sending your request to [email protected]By submitting your resume, you consent to the processing and storage of your personal data in accordance with applicable data protection laws, for the purposes of considering your application for current and future job opportunities.We are a Leader for Container Management in G2 (#2 after AWS)!We are a Leader for Container Management in G2 (#2 after AWS)! To apply: https://weworkremotely.com/remote-jobs/mirantis-qa-automation-devops-engineer-for-mke4k
- Stitch Fix: Principal Engineer, CRM & MarTechon January 15, 2026 at 11:39 pm
Headquarters: Remote, USA URL: http://stitchfix.com About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Role Stitch Fix’s CRM & MarTech engineering team is looking for an experienced engineer to lead our team in integrations, platforms, and capabilities that attract and convert visitors to clients and keep existing clients engaged and ordering Fixes. We support Marketing by connecting with clients to demonstrate Stitch Fix’s value, collect data to serve clients throughout their lifecycle, enable a first-Fix experience that delights, and create a personalized experience that keeps clients coming back. You're excited about this opportunity because you will… Serve as the technical leader for a high-impact team, designing solutions that directly influence client conversion, engagement and retention. Collaborate with marketing stakeholders and cross-functional partners to lead the technical discovery, decision-making, and project execution. Provide technical leadership, mentorship, pairing opportunities, timely feedback, and code reviews to foster the growth of others. Help direct the team’s investment in impactful directions while contributing to a culture of technical collaboration and scalable, resilient systems. We’re excited about you because… You have 7+ years of experience as a software engineer, including 2+ years of experience in technical leadership, driving technical decisions and guiding broader project goals. You have hands-on experience building and scaling resilient microservice architectures at scale (e.g., Ruby on Rails, Postgres, Kafka, React, AWS, Sidekiq, GraphQL). You have previous experience working in a Marketing Technology stack (CRM, CDP, email, SMS, push notifications, Google Tag Manager, etc.) and partnering with marketing teams, preferably in a retail context. You might have experience building, architecting, deploying, and monitoring solutions on the AWS platform. You might be familiar with various AWS services such as EC2, S3, RDS, CloudWatch, etc., and infrastructure-as-code tools such as Terraform, CloudFormation, or CDK. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives— all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and BenefitsThis role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance.This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.Salary Range$130,900—$218,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com. You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness To apply: https://weworkremotely.com/remote-jobs/stitch-fix-principal-engineer-crm-martech
- Huble: CRM Solutions Architect (USA)on January 15, 2026 at 11:39 pm
Headquarters: Chicago, Illinois, United States URL: http://hubledigital.com DescriptionWelcome to Huble 👋, HubSpot’s 2024 global partner of the year! We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM. We believe in striking a balance between professionalism and being human.As a CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients’ existing technology stacks and business processes.We are looking for technical architects with a strong foundation in designing end-to-end solutions, whether your experience comes from CRM platforms like HubSpot, Salesforce or Microsoft Dynamics, or from broader system architecture roles. While experience in CRM systems is beneficial, it is not a requirement. What matters most is your ability to design effective architectures, develop data strategies, leverage APIs, and create seamless system integrations that address complex business challenges. Experience in crafting innovative solutions in smaller businesses or diverse technology environments is equally valuable.You’ll collaborate with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. This includes crafting architecture diagrams, defining solution scopes, and creating essential documentation for implementation teams. You’ll also play a vital role in guiding clients through embracing cutting-edge technologies and processes.To enable our teams to work synchronously, this role would be best suited for someone based in Central or Eastern time zones.🚀 Here are a few of the tasks you'll get to work onUnderstand client requirements and design effective solutions using the HubSpot platform.Collaborate with cross-functional teams to define architecture and scope of projects.Create comprehensive documentation including requirements, functional specifications, and data models.Lead complex technology configuration projects and mentor junior team members.Conduct technology audits and provide recommendations for improvement.Define success metrics and reporting requirements for technology solutions.Stay up-to-date with the latest technology features and communicate changes internally and to clients.Assist with data migration projects and conduct quality assurance testing.Drive team certifications and provide technology training to internal staff.🏗️ To excel in this role, you should have the followingExperience with HubSpot or transferable expertise from other technology platforms or system architecture roles.Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering).Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training).Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc).Sound knowledge of big data.Experience with integrating systems, leveraging APIs, or custom-built.Excellent command of English, with exceptional writing and communication skills.⚡️ These personal qualities are key to your successInnovative and driven by an entrepreneurial spirit.Outstanding interpersonal skills, adept at working independently or collaboratively.Emotionally intelligent and displaying maturity.Exude enthusiasm and a deep passion for your work.Possess an impeccable attention to detail and meticulousness.Focused on delivering quality results at all times.👥 Meet the TeamYou will collaborate closely with Rowan Reid (CTO) and other Solutions Architects spread across various regions.🎁 As part of the remuneration package, you will receive the followingThe salary range is between USD 120,000 - USD 140,000 per annum, depending on skills and experience, with the following benefits🌍 Work from anywhere - Enjoy the freedom of remote work within the country of employment.🏦 Pension scheme - Enjoy a discretionary 401K Match.🏥 Healthcare benefits- Join our company healthcare scheme after just one full calendar month of service.🪑 Create your ideal workspace - Receive a budget to set up your home office with your preferred desk and chair.💻 Choice of devices - Choose between a MacBook or Windows Laptop, complete with a monitor and mouse.🌴 Generous leave policy - Enjoy 19 annual leave days, in addition to Public and Banking Holidays, and receive 1 bonus day for special occasions like your Birthday.🧘 Flexible working hours - Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments.👕 Show your company pride - Get your hands on Huble Swag.🛣️ Interview Process Intro Call (30 mins)1st Interview (30 mins)Take Home Assessment Presentation Interview (60 mins)Final Interview (30 mins)We aim to complete the process in under 10 working days (subject to availability).🤝 Keen to Huble with us?If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!NB - Please note that candidates must have the legal right to work and current residency in the USA. Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the @hubledigital.com email domain, please inform us immediately. Thank you! To apply: https://weworkremotely.com/remote-jobs/huble-crm-solutions-architect-usa
- isolutions: Dynamics 365 CRM Developeron January 15, 2026 at 11:39 pm
Headquarters: Barcelona, ES URL: http://isolutions.ch Are you a C# Developer who likes connecting existing solutions with the Dynamics 365 CRM Universe❓ In collaboration with our team in Switzerland, you will implement business logic and interfaces to surrounding systems with C# and TypeScript. Your solutions will run on Azure or On-Premises. Our solutions are designed to make our customers more successful and for our projects, we work according to Scrum and use Azure DevOps. Last but not least, we truly value your work, give you quick feedback and offer you a modern working environment. You will work on projects and create software in collaboration with our colleagues based in Barcelona and Switzerland. Join an amazing team of strong performing thinkers and skilled developers, ranging from Junior talented profiles to MVPs who mentor and share their experience! How your day will look like💡 Implement the project tasks in C# and TypeScript using ASP.NET Core using Visual Studio 2022 or Visual Studio CodeExtend Dynamics 365 and the Power PlatformIntegrate existing systems using Azure Service Bus and Logic AppsWork as part of an agile team, in which design decisions are made togetherPlan your work with Azure DevOpsFocus on good quality by applying the SOLID principle, clean code and with pull request reviewsAdapt the latest technologiesCollaborate in a project team based in Barcelona and SwitzerlandShare your knowledge online and offline Your profile👩💻 Knowledge of web technologies like C#, .NET Core, ASP.NET Core, TypeScript, Angular or ReactAt least 3 years of experience in software development using C# and ASP.NETExperience in Dynamics 365 is a plusCurious, structured and open-mindedCompleted or ongoing Computer Science studies, or equivalent professional trainingGood level of English for internal communicationEU Citizenship or Spanish work Visa If your experience looks a little different from what we’ve identified and you think you can add value to our crew, we’d love to learn more about you. What we offer🚀 Permanent contractCompetitive salary package based on your experienceFlexible working hours for an optimal work-life balanceBeing based in Barcelona or nearby, you have the flexibility to work in a hybrid model according to your needs, or fully remote if you're based in another city in Spain.Structured career development plan according to your professional goalsYearly training budget, Microsoft Certifications and free language classes.Work and evolve with the latest technologies like .NET Core, C#, Azure, etc. from the Microsoft ecosystemChoose your own hardwareOne additional week of vacation for Corporate Social ResponsibilityAnnual team event in SwitzerlandA dynamic environment and a unique team spirit How to find out if this is the next step of your career: Apply 📩Discovery call with HR 🧐Interview - video call with Team Lead and HR 🤝Remote assessment 🔍 🧡 Our commitment: to give you feedback on each step, both in positive and negative cases. 🕔 Estimated time: 4 weeks. To apply: https://weworkremotely.com/remote-jobs/isolutions-dynamics-365-crm-developer
- Anatta Design: UX Researcher (Contract)on January 15, 2026 at 11:39 pm
Headquarters: Remote URL: http://anatta.io OverviewWe are looking for a passionate, curious, and self-driven UX Researcher to join Anatta’s UX Design team to identify and provide strategic solutions in the realm of e-Commerce. As a UX Researcher, you will work in partnership with project managers, designers, developers, as well as other key stakeholders to locate opportunities and deliver insights to improve the user's online shopping experience. The ideal candidate will be equally adept at user testing and data analysis as well as directly working with clients to understand their needs and business goals. If you feel that this characterizes you, then join us in solving complex problems with creative solutions to optimize the user’s shopping experience ResponsibilitiesConduct thorough data analysis to draw out insights into how our users are interacting with the website, moving from page to page. This requires Google Analytics & Shopify expertise. Define and analyze KPIs to track user buying behavior and engagement with the website.Journey mapping and funnel analysis, understand and improve how users are moving through the funnel, how to solve for high abandonment/bounce. Draw qualitative insights about user experience from quantitative data.Conduct A/B Testing to measure site performance with design variations and improve conversion rates.Skillfully identify and translate key findings into insights and communicate recommendations to clients to influence site improvements.Translate research goals into research questions and an appropriate test plan that adheres to user research best practices.Define and analyze KPIs to track user buying behavior and engagement with the website.Conduct usability tests, surveys, interviews, and other related interaction studies to gain a better understanding of our users and identify opportunities to improve the user experience. Requirements4-7 years of experience; strong performer with a track record of successKnowledge of best practices for user-centered design process and design thinking strategies.Understanding of quantitative data analysis, statistics and data visualization.Understanding of design experimentation: proposing and testing design iterations against each other. The ability to create effective reports and to leverage tools that derive insights from user data.Experience with Google Analytics, Shopify, A/B Testing software, and other various testing platforms.Comfortable in a fast-paced environment and in working with multiple clients.Ability to create artifacts such as prototypes, wireframes, user flows, wireflows to communicate ideas internally and externally.A background in Graphic / Interaction Design and familiarity with UX Design tools like Sketch, Figma, etc will be an advantageExperience working across functional teams like development, design, and project management to deliver successful outcomes.Experience working closely with clients to derive solutions to business needs.Possession of excellent verbal and written communication and presentation skills. The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.Compensation Transparency & Pay Philosophy At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country. To apply: https://weworkremotely.com/remote-jobs/anatta-design-ux-researcher-contract
- Visit.org: Enterprise Account Executive (Remote)on January 15, 2026 at 11:39 pm
Headquarters: San Francisco, California, United States URL: http://visit.org DescriptionVisit.org is looking for a passionate and ambitious Enterprise Account Executive to join our remote team. The Enterprise Account Executive will help drive company sales and will work as a trusted partner with new and existing enterprise-level customers, and will be responsible for developing and growing customer relationships. The right candidate will have an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. What Motivates UsThere is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities. When You Join the TeamYou’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together. You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world.About Visit.org:Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 100+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, HubSpot, Hewlett Packard Enterprise, and more.Responsibilities: You will own the full enterprise sales life cycle - including lead prospecting and qualifying, pitch presentations, tailored platform demonstrations, value proposition of the Visit.org offering, RFP responses, objection handling, complex contract negotiations, and deal closing - with multiple constituents of Fortune 500 companies in multiple industry verticals.You will partner alongside our Customer Success team to hold strategic annual meetings and quarterly business reviews with our existing clients to drive opportunities for expansions, growth, and client retention.You will share a passion for social impact and be an influencer and expert in driving initial conversations with customers’ goals to better understand areas of desired focus within employee engagement and CSR. You will be expected to perform intricate customer research prior to calls, in order to demonstrate the direct benefits of utilizing the Visit.org platform and services based on their relevant business needs.You will serve as the main point of contact between the Visit.org and customer prospects and existing contacts, ensuring high levels of touchpoint throughout the sales and account renewal and expansion process.You will represent the voice of the customer to internal teams to provide input into every core product, marketing, and sales for further process and platform enhancements.Requirements5+ years of experience in quota-carrying Sales roles selling B2B SaaS solutions or CSR/HR tech to enterprise clients3+ years of experience in outbound client prospecting with a true hunter mentality and exceptional closing skillsDirect experience working in high-growth, performance-focused sales environments and a track record of over-achieving quota in past rolesStrong value-based consultative selling experience. Ability to build account plans to understand key decision makers, product utilization potential, and new revenue opportunitiesManage and develop strategic account plans, structure complex deals, manage multiple partnerships, and handle intricate negotiations and objectionsAbility to identify, sell, pitch, and influence C-level customers, board of directors, EVPs, and end-users in individual and team environmentsSolid understanding of Hubspot, Gong, or other relevant programs. Ability to accurately forecast opportunities, bringing sales opportunities from pipeline to close.Must be able to travel approximately 30-40% of the time Experience working in a fast-paced startup environment and adaptability to change Passion for our mission and the desire to make an impact in the world through technology, working with team spiritBenefitsWhat we offer:This is a remote, full-time role with a competitive salary and health benefits. How we careHealth, Dental, VisionUnlimited PTO + Holiday + Birthday off! Unlimited Social Impact Time Off (SITO)!Competitive salaryMission-aligned company events/volunteeringInclusive, exciting start-up cultureAccelerated career & personal growthCulture Club and more!Salary range $100,000 to $120,000 DOE; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A range of benefits may include commission, equity, healthcare benefits, and paid time off as part of the compensation package. To apply: https://weworkremotely.com/remote-jobs/visit-org-enterprise-account-executive-remote
- Davidson Hospitality Group: Vice President, Acquisitions & Business Development – Caribbean and Latin America (CALA)on January 15, 2026 at 11:39 pm
Headquarters: Atlanta, Georgia, United States URL: http://davidsonhospitality.com Property Description Davidson Hospitality Group is a dynamic and innovative hospitality management company that is constantly seeking top talent to join its team. With its headquarters located in the heart of the hospitality industry in Atlanta, Georgia, Davidson Hospitality Group is a leader in hotel and resort management, providing comprehensive and results-driven services to a diverse portfolio of properties across the United States. As a job applicant, you can expect to work in a collaborative and supportive environment that encourages creativity, growth, and professional development. With a strong commitment to excellence in guest service, employee engagement, and financial performance, Davidson Hospitality Group offers a rewarding and fulfilling career path for individuals who are passionate about the hospitality industry. Whether you are seeking a corporate role in operations, sales and marketing, revenue management, finance, human resources, or other areas, Davidson Hospitality Group offers a wide range of career opportunities for motivated and talented individuals. Join the team at Davidson Hospitality Group and be a part of a dynamic and growing organization that is dedicated to delivering exceptional hospitality experiences. Overview Discover the Power of Possibility at Davidson Hospitality GroupFor over 50 years, Davidson Hospitality Group has been redefining excellence in hotel management. With a legacy built on partnership, performance, and people, we proudly manage some of the most distinctive hotels, resorts, and restaurants across the U.S. and beyond. Our entrepreneurial culture and owner-first mindset empower our teams to create value, deliver results, and provide unparalleled guest experiences.Now, as we expand our footprint into the Caribbean and Latin America (CALA) region, we’re seeking a dynamic, relationship-driven Vice President of Acquisitions & Business Development to champion our growth across this vibrant market. *This position offers the flexibility to work remotely, with preference for candidates based in Southern Florida (Miami area) for convenient travel to and from CALA markets, or from our Atlanta corporate headquarters. The OpportunityAs Vice President, Acquisitions & Business Development – CALA, you’ll lead Davidson’s strategic expansion throughout the Caribbean and Latin America, driving opportunities across all operating verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.In this pivotal role, you’ll:Identify, source, and negotiate hotel investments, acquisitions, management contracts, and new development deals across the CALA region.Build and nurture strong relationships with owners, developers, investors, and brand partners to fuel sustainable growth.Lead financial analyses, valuations, and underwriting for complex transactions and M&A opportunities.Collaborate directly with the Chief Investment Officer and executive leadership to shape the company’s strategic direction.Mentor and develop a team of analysts, fostering a high-performing culture rooted in excellence, curiosity, and collaboration.Why Join Davidson Hospitality Group?At Davidson, we don’t just manage hotels—we elevate experiences and build legacies. You’ll join a company that:Is recognized as one of the top third-party hotel management companies in North AmericaOperates with an entrepreneurial mindset and owner’s perspectivePrioritizes growth, innovation, and people-first leadershipOffers the autonomy and resources to make a measurable impact on the company’s global expansionIf you’re ready to play a key role in shaping the future of Davidson Hospitality Group’s growth across the Caribbean and Latin America, we invite you to bring your expertise, creativity, and passion to our team.Apply today and help us expand Davidson Hospitality Group’s legacy of excellence across the CALA region. Qualifications We’re seeking a bilingual (English & Spanish) dealmaker and strategist with deep knowledge of the CALA region’s hospitality and real estate landscape. The ideal candidate will bring:8–12 years of experience in hospitality real estate, acquisitions, or business development, with at least 5 years focused in the CALA regionBachelor’s degree in Hospitality, Real Estate, Finance, or Business (MBA preferred but not required)Proven success in sourcing, underwriting, and closing hotel transactionsExpertise in financial modeling, investment analysis, and asset valuationStrong understanding of management, franchise, and purchase/sale agreementsExceptional communication, presentation, and negotiation skills in both English and SpanishA collaborative, entrepreneurial spirit and ability to thrive in a fast-paced, high-impact environmentWillingness to travel 25–50% of the time across the CALA region and the U.S. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Multiple Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #LI-JC1 To apply: https://weworkremotely.com/remote-jobs/davidson-hospitality-group-vice-president-acquisitions-business-development-caribbean-and-latin-america-cala
- Coders Brain Technology: Devops.Infrastructure_Salonion January 15, 2026 at 11:39 pm
Headquarters: Remote URL: http://codersbrain.com Experience : 8+yrLocation : Pine, Delhi, Bangalore,HydrerabadSkills- Strong expertise in Dev Ops tools:o Deployment (Chef/Puppet/Ansible /Nebula/Nolio)o SCM (TFS, GIT, ClearCase)o Build tools (Ant,Maven, Make, Gradle)o Artifact repositories (Nexes ,JFrog ArtiFactory)o CI tools (Jenkins, Azuredevops, Teamcity), Experienced in scripting languages: Python, Ant, Bash and Shell Extensive experience with TFS / Git like distributed version control systems andtheir use in release management, branching, merging, and integration strategies Extensive understanding of CI best practices and tooling, preferably Jenkins Extensive experience in developing and automating deployment tools Expertise in managing Cloud / VMWare resources and good exposure onDockers Working knowledge of operating systems( Unix, Linux, IBM AIX) Experience in installation , configuration and managing apache webserver,Tomcat/Jboss Good understanding of JVM, troubleshooting and performance tuning throughthread dump and log analysis Backup and restoration of application/web servers data Basic knowledge of network infrastructure for e.g. TCP/IP, DNS, Firewall, router,load balancer etc. Understanding of clusters, Virtual Hosts, JDBC, auto-deployment, sessionreplication, URL redirections, Re-write rules, http-plugins, security certificates,etc. Experience in signing and designing highly available infrastructure Advanced scripting skills to automate jobs (start, stop, recycle, deploy etc.) Security Hardening of application/web server against known/unknownvulnerabilities. Hands on experience of GCP/AWS/AZURE to create a network subnets, launchinstances, create load balancer in a Production Environment To apply: https://weworkremotely.com/remote-jobs/coders-brain-technology-devops-infrastructure_saloni
- Oracle: Sr. Oracle SCM Functional Specialist, Global SaaS & Apps Deliveryon January 15, 2026 at 11:39 pm
Headquarters: United States URL: http://oracle.com DescriptionOracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology. As a member of the Customer Success Services organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, we are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and raised issues. Note: This position is not eligible for sponsorship Qualifications: 12+ years of demonstrated ability with SCM solutions and 3+ years with Oracle SCM Cloud implementations/support. Bachelor’s degree or equivalent experience. Proven professional/ technical experience with an understanding of Applications at a functional and technical level (preferably Oracle). Ability to travel up to 50% of the time. ResponsibilitiesAs Lead Techno-Functional Analyst for Oracle SCM Cloud, you will be the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. This position is regarded by Oracle, our partners, and our customers as the technical support expert in Oracle product usage in complex, open systems implementation environments. You will provide leadership and expertise in the development of new products/services/processes, frequently operating at the innovation of technology. The discretionary job title is Sr. Tech Manager, Global SaaS & Apps Delivery, but the role is for a functional person. #LI-KA1#LI-REMOTE QualificationsDisclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range in USD from $46.30 to $95.91 per hour; from: $96,300 to $199,500 per annum. May be eligible for equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.9. 11 paid holidays10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.11. Paid parental leave12. Adoption assistance13. Employee Stock Purchase Plan14. Financial planning and group legal15. Voluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.Career Level - IC5 To apply: https://weworkremotely.com/remote-jobs/oracle-sr-oracle-scm-functional-specialist-global-saas-apps-delivery
- ElevenLabs: Design Engineeron January 15, 2026 at 11:39 pm
Headquarters: United Kingdom URL: http://elevenlabs.io About ElevenLabsElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.How we workHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.Excellence everywhere: Everything we do should match the quality of our AI models.Global team: We prioritize your talent, not your location.What we offerInnovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.About the role We care about our website. It gets millions of views a month and is the most important showcase of our brand, our products, our research and our team. We want a website engineer to make it truly world-class. You’ll ideate and implement some of the most important pages including the homage page, demos pages and more. Additionally, you’ll take the lead on many microsites where we expect the page to be so strong that the site goes viral because of it — such as our recent hackathon website. You’ll need to have strong website and design opinions, but also be able to collaborate effectively with Growth to drive SEO and conversion. Ability to do design is a strong bonus.You’ll work closely with Nev Flynn, Dul Zorigo and Luke Harries.Ideate and implement beautiful, intuitive website pages that align with the ElevenLabs brand and tell the story of our product and company.Ideate and implement interactive demos that enhance usability and engagement. They should be the level of quality that the demo itself goes viral.Collaborate with Design, Engineering and Growth to ensure cohesive end-to-end web experiences.Execute and iterate on designs based on user feedback, and best practices.Stay up-to-date with the latest design trends, technologies, and tools to ensure that our website is best-in-class. RequirementsYou’re a strong frontend engineer with an eye for design, and are proficient in Next.js, React, and likely design libraries like Framer Motion or D3.You are either proficient in design or can work closely with designers.You have a portfolio showcasing web projects and your ability to craft compelling web experiences for marketing websites. You can think creatively about ElevenLabs’ web and brand presence.Bonus: strong copywriting skills and a working knowledge of SEO. LocationThis role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.#LI-remote To apply: https://weworkremotely.com/remote-jobs/elevenlabs-design-engineer
- Silo: Director of Sales – Platform Revenue (SaaS | ERP + Labor Management + Payments)on January 15, 2026 at 11:39 pm
Headquarters: Remote (United States) URL: http://usesilo.com About the RoleWe are looking for a data-driven, strategic, and commercially disciplined sales leader to own ARR growth and elevate our existing sales team. You will drive new business, renewals, pricing strategy, and forecasting discipline while working cross-functionally to accelerate platform adoption.The ideal candidate thrives in a fast-growing environment, understands how to build a value-based selling motion, and knows how to guide a team toward predictable ARR and scalable processes.What You’ll DoRevenue LeadershipOwn the full revenue engine: new logos, expansions, renewals, and pricing strategy.Lead the migration from legacy license/NRR models to subscription ARR.Drive multi-year contracting and pricing discipline that supports long-term platform adoption.Pricing, Packaging & Deal StrategyDevelop and enforce pricing guardrails.Lead a lightweight “deal desk” to ensure value-based selling and healthy discounting.Partner with Product & Finance on packaging, modular pricing, and ARR transformation.Pipeline & ForecastingBuild forecasting rigor grounded in accurate CRM data.Monitor KPIs, pipeline health, conversion rates, and team productivity.Ensure consistent and disciplined CRM usage within HubSpot.Team Coaching & DevelopmentCoach and elevate our existing SDRs and AEs—enhancing strengths and sharpening execution.Provide ongoing training in discovery, objection handling, negotiation, and value selling.Strengthen workflows, playbooks, and best practices for the full sales cycle.Cross-Functional CollaborationPartner with Marketing on campaigns, messaging, and pipeline generation.Partner with Product to deliver customer insights and support packaging/features.Partner with Customer Success to drive renewals, upsells, and price increases.What We’re Looking For7+ years of B2B SaaS sales experience, including sales leadership.Proven success driving ARR growth and implementing pricing/contracting discipline.Highly analytical and comfortable managing dashboards, forecasting, and KPIs.Experience selling platform or modular SaaS products (ERP, operations, supply chain, or ag-tech a plus).Strong coaching mindset—able to elevate the performance of an existing team.Expertise with HubSpot or similar CRM systems.Why Join SiloPlay a pivotal role in shaping our GTM strategy and ARR transformation.Work with passionate, mission-driven teams improving the backbone of the food system.Influence the direction of a growing platform with huge expansion potential.Competitive compensation + leadership growth opportunities.Base: $125,000-$150,000 + CommissionWe are committed to building a diverse team of people from a wide variety of backgrounds, and encourage anyone to apply. To apply: https://weworkremotely.com/remote-jobs/silo-director-of-sales-platform-revenue-saas-erp-labor-management-payments
- PTV Group: Werkstudent für Verkehrsdatenanalyse (m/w/d)on January 15, 2026 at 11:39 pm
Headquarters: München, Bavaria, 80335 Germany URL: http://ptvgroup.com Bei der PTV arbeiten Menschen zusammen, die etwas bewegen wollen – jeden Tag. Hier kannst du deine Ideen einbringen, Verantwortung übernehmen und gemeinsam mit Kolleg*innen Lösungen entwickeln, die die Mobilität von morgen sicherer, smarter und nachhaltiger machen. Wir glauben an offene Kommunikation und ein Umfeld, in dem Kreativität, Eigeninitiative und Zusammenarbeit gefördert werden. Technologie & Expertise sind unser Werkzeug, Teamgeist und gegenseitige Wertschätzung machen unsere Arbeit besonders.Das bewegst du bei unsDu unterstützt unser Team in München bei der Planung, Durchführung und Auswertung von VerkehrserhebungenDu wirkst bei der Erstellung von Erhebungsunterlagen sowie bei der Datenaufbereitung und -prüfung mitDu führst Qualitätskontrollen und Plausibilitätsprüfungen mithilfe vorgefertigter Datenbankmasken durchDu arbeitest aktiv in Projekten rund um Mobilitäts- und Verkehrsdatenanalysen mit und unterstützt bei der Dokumentation und Auswertung von ErgebnissenDarauf kannst du dich freuen Flexibles Arbeiten: Durch unsere flexiblen Arbeitszeiten kannst du deine Arbeit individuell planen Gesundes Arbeitsumfeld: Du erhälst 2 Tage Freistellung pro Monat. Entwicklung & Teamspirit: Wir investieren in deine Entwicklung – mit strukturiertem Onboarding & internen Weiterbildungen Werde Teil eines kompetenten Teams und stärke dein Netzwerk bei Abteilungs- und Firmenevents Finanzielle Extras: Sichere dir exklusive Rabatte bei Corporate Benefits Fit & ergonomisch arbeiten: Wir unterstützen dich mit ergonomischer BüroausstattungDas bringst du mitDu hast Interesse an Datenanalysen und MobilitätsforschungDu arbeitest zuverlässig und sorgfältig und hast Spaß am Umgang mit DatenDu besitzt Kenntnisse in MS Office, idealerweise auch in MS Access oder Excel-FormelnDu hast bestenfalls eine Affinität zum Themenbereich Verkehr und Mobilität, insbesondere öffentlicher VerkehrDu verfügst über sehr gute Deutschkenntnisse in Wort und Schrift To apply: https://weworkremotely.com/remote-jobs/ptv-group-werkstudent-fur-verkehrsdatenanalyse-m-w-d
- Intro.io: Utleiemegleren Forvaltning ASon January 15, 2026 at 11:39 pm
Headquarters: URL: http://intro.io Job Description Job Description To apply: https://weworkremotely.com/remote-jobs/intro-io-utleiemegleren-forvaltning-as
- Deutsche Telekom IT Solutions Slovakia: Senior DevOps Engineer for Open Sovereign Cloudon January 15, 2026 at 11:39 pm
Headquarters: Moldavská cesta, 040 11 Košice, Slovakia URL: http://deutschetelekomitsolutions.sk Company DescriptionOur brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.Job DescriptionPurposeSovereign Cloud is T-Systems' cloud offering for clients with high sovereignty needs. Clients in regulated sectors such as healthcare and the public sector are put in complete charge of their data – on an open-source platform, hosted in Europe. Our focus is to build new product – Sovereign Cloud within T-systems international cloud portfolio. DevOps engineer is participates design and implementation of Kubernetes based Platform as a Service offering to Sovereign Cloud.As Senior DevOps Engineer for Sovereign Cloud you will co-creating next-generation cloud solutions, with the focus on EU healthcare, security and public sector area. Design and implement a set of sovereignty controls and measures, including encryption and identity management and control function over relevant parts of the Sovereign Cloud. DevOps Engineer is responsible for entire lifecycle of Continuous Integration/Continuous Deployment pipelines and platform as Code approaches. Takes account and defines automated configuration management, release management, build, test and deployment activities. Provides prototypes and concepts for further automation of assigned technology WHAT WILL YOU DO?Designs, develops, tests and implements infrastructure for CI/CD pipelines and IaC.Manages source code, configuration management, release management, build and deployment activities.Setups and manages integration with partner applications.Conducts of performance analyses and tunings as well as error analyses and troubleshooting.Consults and implements new innovative technologies to satisfy innovation strategy.Creates concepts for further automation of services, processes and/or operating models.Directly support the project teams in the development, quality assurance accompanying development as well as planning and implementation of product releases.Continuously optimizes the development and system infrastructure.Provides consulting to project teams on areas of expertise also Prototypes/Proof of Concept solutions.Researches and develops in assigned technology, determines business requirements, proposes changes and prepares implementation plans.QualificationsYOU WILL SUCCEED IF YOU:have secondary education of Information technologies – Masterhave experiences with ICT System – 4 yearshave experience with Scripting (Bash, Python) – Experthave experience with Linux Operating System – Experthave experience with OTC / AWS / Azure – Intermediatehave experience with Docker – Experthave experience with Kubernetes– Advanced (CKA, CKAD or CKS certified)have experience with Git – Experthave experience with Jenkins / GitLab – Advancedhave experience with Maven / Gradle – Intermediatehave experience with Ansible / Terraform / Puppet – Advancedhave experience with ELK / Prometheus / Icinga / Jaeger / Grafana – Advancedhave experience with Networking - Experthave experience with Security - Advancedare communicative, team player and have analytical thinking, training skills and presentation skillsspeak English – Upper intermediate (B2)have experiences with Agile Methodology, Scrum and SAFeAdditional InformationWHY SHOULD YOU CHOOSE US?We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:Financial benefitsBenefits with focus on learning and developmentBenefits with focus on health and sportBenefits with focus on family and work – life balanceOther benefitsFor more information about our benefits click to BenefitsSalaryFinal salary is negotiable.We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2600 € /brutto.Additional information* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation. To apply: https://weworkremotely.com/remote-jobs/deutsche-telekom-it-solutions-slovakia-senior-devops-engineer-for-open-sovereign-cloud
- Soma Global: Client Support Supervisoron January 15, 2026 at 11:39 pm
Headquarters: This is a remote role URL: http://somaglobal.com The Technical Support Supervisor is responsible for overseeing the daily operations of the Customer Support Team as well as participating as an active member of the team. This position will partner with the Customer Support Team members to deliver exceptional customer support and customer experience through phone, email, and chat and will oversee scheduling, call queue monitoring, and meeting management. This team member will be expected to lead by example, organize work, build reports, handle escalations, and help with ad hoc projects, and training. The Customer Support Supervisor will work within the Customer Support Team and will report to the COO. This position is an advocate in the overall culture, vision, and values of Kologik.Responsibilities· Assume Supervisory responsibilities for Customer Support Team representatives· Manage work schedule and availability in support systems (attendance and performance)· Oversee timecard entry and approvals· Monitor and manage call queue as it pertains to Support Team and customer resource needs· Manage escalated ticket queue and attend internal meetings regarding escalations as appropriate· Ensure Support processes are followed and identify new processes where appropriate· Promote a Customer Centric environment and help to ensure support issues are handled in a timeline manner and customers receive updates on existing tickets· Oversee Tier-2 to Tier-3 escalation process for tracking and customer follow up including accurate DevOps creation for ticket escalations· Coordinate with Tier-3 to provide Support priorities for existing escalations· Ensure Tier-3 updates are provided to Tier-1/Tier-2 members and ultimately customers· Oversee product release coordination for resolved tickets· Train & mentor Tier-1 & Tier-2 Customer Support Representatives· Coordinate and lead monthly Team meetings with an Agenda sent in advance· Suggest topics for Support training to improve team skills· Create and distribute performance reviews for team members· Oversee Zendesk configuration· Assist in call queue as needed for overflow supportExpectations· Embody and exemplify Kologik’s core values· Winning mindset - Hungry, driven, passionate, execution focused, committed, urgency· Coachable change agents – Fail quick and learn, continuous improvement, critical thinkers – question why, innovative· Servant leaders – When no one is looking, we do the right thing; teamwork, collaborative, not siloed, customer-centric· Teamwork: Build consensus and use active listening skills.· Customer Service: Provide prompt, high-quality service to members, staff, vendors and internal/external customers.· Communication: Create effective working relationships by sharing information.· Achievement: Demonstrate ability and willingness to achieve organizational and individual goals by seizing opportunities and learning from experience.· Flexibility/Innovation: Initiate new ideas, exhibit creative thinking and grasp new concepts.· Technical Excellence: Apply and develop enhanced technical and role specific skills and organizational knowledge.Requirements Attend and complete Kologik provided Management/Leadership Training as assigned Be able to pass and maintain FBI and State Criminal Justice Information Security (CJIS) background check(s) and certifications Excellent verbal and written communication skills Excellent interpersonal and customer service skills Proficiency in English High school diploma or GED is required, an Associates Degree or higher or technical certifications are highly desirable 2-4 years of experience as a Technical or Customer Support Representative or similar Customer Service role is highly desirable Familiarity with our industry is a plus Experience using help desk software and remote support tools Aptitude for learning new technologies quickly Strong client-facing and communication skills Troubleshooting and multi-tasking skills Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases Physical Requirements · Prolonged periods sitting at a desk and working on a computer View all jobs at this company To apply: https://weworkremotely.com/remote-jobs/soma-global-client-support-supervisor